• Mon - Sat 8.00 - 19.00 Sunday Closed
  • Call: 01722 323738 info@warmresponse.co.uk
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We are a small plumbing & heating business based in Salisbury, covering our fabulous city and its beautiful surrounding villages.

Our fully trained gas and oil engineers have been keeping our customers warm for over 32 years! We have a dedicated team of trained, experienced and helpful staff that can provide sound advice and skilled installations to your own requirements.

We are GAS SAFE, OFTEC and WATER SAFE registered – and of course fully insured, so that you can be certain of the best possible service.

Services that we offers

  • Gas Safety Certificates
  • Gas & Oil Boiler Installations
  • Emergencies and Repairs
  • Boiler Breakdowns
  • Boiler Servicing
  • Underfloor Heating
  • Plumbing Services
  • Boiler Contracts
Our excellent Landlords or Homeowner Gas Safety service is carried out annually. We can contact you or your tenant – schedule the works and once everything has been carried out correctly, we will provide you with all the relevant paperwork to ensure that you are fulfilling all your legal responsibilities as a landlord or homeowner.
  • Flеxіbіlіtу
  • Trusted
  • Compliance
  • Peace of mind
  • Value for money
Warm Response Ltd provide a comprehensive boiler replacement service – giving advice on which boiler suits both your needs and your properties requirements. We provide an excellent long-life parts and labour warranty of up to 10 years for your peace of mind.
  • Flеxіbіlіtу
  • Cоmреtеnсе
  • Rеѕultѕ
  • Vаluе fоr mоnеу
  • High ѕрееd
We provide a same day service for our clients – in your moment of need. We strive to get your leak fixed, your heating and hot water running or your WC flushing again, as soon as we can, so we can take away the stress of whatever your emergency may be causing – you can rely on us.
  • Same Day Callouts
  • Fast Response
  • Experienced
  • Estimated Work
  • Problems Solved
We specialise in boiler breakdowns – from taking the first call to diagnosing what is wrong, obtaining the correct parts promptly, booking in an installation time if it can’t be fixed there and then and efficiently getting you up and running again. We won’t leave you out in the cold.
  • Callouts
  • Fast Response
  • Experienced
  • Estimated Work
  • Problems Solved
Whether it be Gas, LPG or Oil, we provide a comprehensive annual servicing package for your boiler and central heating system. We contact you annually to remind you that your boiler is due it’s safety check and schedule a convenient date. We will attend as agreed, service your appliance and check that everything is running as it should.
  • Annual Reminders
  • Flexible Timing
  • Safety Certificate
  • Estimated Work
  • Reasurrance
Whether you have a requirement for a new underfloor heating system or indeed a fault with your current system – you can rest assured that we have experience in all underfloor systems to provide the highest level of service. Call us to talk about your requirements, we will advise and reccomend a package that suits you.
  • Energy Saving
  • Efficient
  • Maintenance Free
  • Space Saving
  • Cost Effective
All our engineers are experienced in all aspects of plumbing issues from a dripping tap to full installations – dealing with emergencies or just keeping things running smoothly be it Heating or Water. Please give us a call and we will be delighted to help in any way we can.
  • Flеxіbіlіtу
  • Cоmреtеnсе
  • Rеѕultѕ
  • Vаluе fоr mоnеу
  • High ѕрееd
Are you paying a fixed monthly fee on a contract to look after your boiler?

If you are happy with the service then that of course is fine, but we are finding more and more of our customers are becoming increasingly frustrated with the service that is provided – waiting for a long time on the phone, waiting days for them to attend – leaving you with no heating or hot water, or the fact that someone has to be home all day whilst waiting for an engineer to call. We also hear the monthly contract is followed by lots of confusing or hidden caveats and sometimes finding that you are not actually covered, despite paying an extortionate monthly fee!

At Warm Response Ltd, rather than offering a contract, we try to keep it simple:
After the service is carried out, we send an invoice to you, currently £70 plus VAT for a gas boiler service, the equivalent of £7 per month. As a Warm Response customer you will then receive priority treatment in an emergency – we will usually attend the same day and if we can’t get it fixed there and then – we will of course prioritise the works until you are up and running again. As a Warm Response customer we will do our very best to keep you warm!!

This way you only ever pay for works as they are needed, and we guarantee to provide you with the best possible service.

Why Choose Us


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Emergency Leaks & Pipe Bursts

If you have an emergency plumbing need, simply call our 24 hour emergecny plumbing

01722 323738 OR Contact Us